Legal

Terms of Service

Terms of Service


Last Updated: January 29, 2026


Agreement to Terms


By accessing or using Ascendant Digital's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.


Description of Services


Ascendant Digital provides digital tools, software, plugins, and resources for filmmakers and game developers, including:

  • Software products and plugins
  • Digital downloads
  • Video tutorials and educational content
  • Physical merchandise
  • Community and support services

    • Account Registration


    Account Requirements

  • You must be at least 13 years old to create an account
  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must not share your account credentials
  • You must notify us of any unauthorized access

    • Account Termination

    We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.


    Purchases and Payments


    Pricing

  • All prices are listed in USD unless otherwise stated
  • Prices are subject to change without notice
  • Current prices apply at the time of purchase

    • Payment Terms

  • Payment must be made in full before product delivery
  • We accept major credit cards and other payment methods
  • Payment processing is handled by secure third-party processors
  • You agree to pay all applicable taxes

    • Refund Policy

  • Digital products: Refunds available within 30 days if product is defective
  • Physical merchandise: Returns accepted within 14 days in original condition
  • Some products may have specific refund terms
  • Refunds processed to original payment method within 5-10 business days

    • Licenses and Usage Rights


    Digital Products

  • Licensed, not sold
  • Personal or commercial use as specified in product description
  • No redistribution or resale without explicit permission
  • One license per user unless multi-user license purchased
  • License may be revoked for violations

    • Updates and Support

  • We provide updates and bug fixes for current product versions
  • Support provided via email and support portal
  • Support availability may vary by product

    • Intellectual Property


    Our Content

    All content, trademarks, logos, and intellectual property belong to Ascendant Digital or our licensors. Unauthorized use is prohibited.


    User Content

  • You retain ownership of content you create using our products
  • You grant us license to use testimonials, reviews, and feedback
  • You must not infringe on others' intellectual property rights

    • User Conduct


    You agree not to:

  • Use our services for illegal purposes
  • Attempt to hack, compromise, or disrupt our systems
  • Upload malicious code or viruses
  • Harass, abuse, or harm other users
  • Scrape, copy, or steal our content
  • Reverse engineer our software (unless permitted by law)
  • Create fake accounts or impersonate others

    • Disclaimers and Limitations of Liability


    Warranties

  • Products provided "as is" without warranties
  • We do not guarantee uninterrupted or error-free service
  • We are not liable for third-party content or services

    • Limitation of Liability

    To the maximum extent permitted by law, Ascendant Digital is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount you paid for the product
  • Issues caused by third-party services or your misuse

    • Indemnification


    You agree to indemnify and hold Ascendant Digital harmless from claims arising from:

  • Your violation of these terms
  • Your use of our products
  • Your infringement of others' rights

    • Dispute Resolution


    Governing Law

    These terms are governed by the laws of the jurisdiction where Ascendant Digital operates.


    Dispute Process

  • Contact us first to resolve disputes informally
  • Mediation before litigation
  • Arbitration for unresolved disputes

    • Changes to Terms


    We may modify these terms at any time. Continued use after changes constitutes acceptance. Significant changes will be communicated via email or website notice.


    Severability


    If any provision is found unenforceable, the remaining provisions remain in effect.


    Contact Information


    For questions about these Terms of Service:


    **Email:** hello@ascendantdigital.com



    Thank you for choosing Ascendant Digital. We're committed to providing exceptional tools and services for creative professionals.